The MTA Benefit Fund Board of Trustees made the decision to change third party providers from The Preferred Group to ASO. This decision was made after numerous attempts, over a period of several years, of trying to improve the quality of the service expected for the MTABF membership were unsuccessful.
During this transition, The Preferred Group has supplied incorrect and incomplete data to ASO. The team at ASO is working diligently to correct these errors. Your patience as this process is addressed is appreciated.
It is important that the MTABF have accurate data for our members. You can assist in the process of ensuring that your information is accurate. Through ASO you have the ability to set up a personal Member Portal. This portal allows you to view your information, upload necessary forms (ie: birth & marriage certificates), see the status of claims, etc.
If, after setting up your portal and reaching out to ASO, you are still experiencing unresolved issues, please use the Benefit Fund Feedback Form to report:
OUR DENTAL PLAN FORMAT HAS NOT CHANGED!
Please use the Dental Provider Feedback form to:
The MTABF Board of Trustees has voted to extend the deadline ONE FINAL TIME for any outstanding claims from the 2022-2023 school year. The final deadline for any 2022-2023 claims is December 15th. These claims should be sent to ASO either via the MEMBER PORTAL or should be sent CERTIFIED MAIL. No claims for the 2022-2023 school year will be honored after December 15, 2023.
The MTABF is dedicated to making your experience as easy as possible, so please help us help you.
The MTABF Board of Trustees
Find out what's going on & what deadlines you don't want to miss.